Etiqueta de registo: 01151nam 2200337 450
001 1679936
003 http://id.bnportugal.gov.pt/bib/porbase/1679936
010 ## $a978-972-711-655-3
021 ## $aPT$b246698/06
035 ## $a(bn)1679936
100 ## $a20080314d2006 m y0pory0103 ba
101 1# $apor$ceng
102 ## $aPT
105 ## $ay z 000yy
106 ## $ar
200 1# $aFãs incondicionais$e?uma ?abordagem revolucionária do serviço a clientes$fKen Blanchard, Sheldon Bowles$gtrad. Elisa Evangelista$grev. Teresa Gomes, Fátima Sousa
205 ## $a1ª ed
210 #9 $aCascais$cGestãoplus,$d2006
215 ## $a122, [6] p.$d21 cm
225 2# $aVectores de liderança
304 ## $aTít. orig.: Raving fans : a revolutionary approach to customer service
675 ## $a005.34(035)$vBN$zpor$31224921
675 ## $a658.89(035)$vBN$zpor$31242799
700 #1 $aBlanchard,$bKen,$f1939-$32355455
701 #1 $aBowles,$bSheldon$4070$31259133
702 #1 $aEvangelista,$bElisa$4730$31258621
702 #1 $93$aGomes,$bTeresa$4640$31656958
702 #1 $aSousa,$bFátima de$4640$3235280
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900 ## $aBIBNAC$d20130602
966 ## $lBN$mFGMON$x1
966 ## $lBN$mFGMON$x1
966 ## $lBPMP$mBPMP$s1a 001945

Etiqueta de registo: 00698cam 02200193 04500
001 1695466
003 http://id.bnportugal.gov.pt/bib/porbase/1695466
005 20030627152500.0
035 ## $941696
095 ## $aPTBN00956032
100 ## $a19890510d1974 k a0pory0103 ba
101 0# $apor
102 ## $aPT
200 1# $aIntrodução à Política$eprograma para o ano lectivo 1974-1975$fSecretaria de Estado da Orientaçäo Pedagógica
210 ## $a[Lisboa]$cS.E.O.P.,$d1974
215 ## $a8 p.$d21 cm
675 ## $a371.214(469)$vint$zfre$3803000
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998 ## $aMSD30-514

Etiqueta de registo: 01164nam 2200337 450
001 1382084
003 http://id.bnportugal.gov.pt/bib/porbase/1382084
010 ## $a972-711-686-8
021 ## $aPT$b226525/05
035 ## $a(bn)1382084
100 ## $a20061004d2005 m y0pory0103 ba
101 1# $apor$ceng
102 ## $aPT
105 ## $aa z 001yy
106 ## $ar
200 1# $a?O ?reinado$e?um ?método inovador para organizar a sua empresa$fSheldon Bowles, Richard Silvano, Susan Silvano$gtrad. Joana Neves
205 ## $a1ª ed
210 #9 $aCascais$cPergaminho,$d2005
215 ## $a165, [3] p.$cil.$d21cm
225 2# $aVectores de liderança
304 ## $aTít. orig.: Kingdomality : An ingenious new way to triumph in management
606 ## $aRecursos humanos$xGestão$j[Manuais]$2SIPOR$31631527
675 ## $a658.3(035)$vBN$zpor$31210167
675 ## $a005.95/.96(035)$vBN$zpor$31210168
700 #1 $aBowles,$bSheldon$31259133
701 #1 $aSilvano,$bSusan$4070$31259149
701 #1 $aSilvano,$bRichard$4070$31259150
702 #1 $aNeves,$bJoana$4730$31055614
801 #0 $aPT$bBN$gRPC
900 ## $aBIBNAC$d20130602
966 ## $lBN$mFGMON$pTip. Guerra$sS.A. 116115 V. $x1
966 ## $lBN$mFGMON$pTip. Guerra$sS.A. 116115 V.-D $x1
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