Etiqueta de registo: 00684cam 02200229 04500
001 1787048
003 http://id.bnportugal.gov.pt/bib/porbase/1787048
005 20030601020600.0
010 ## $a84-7615-570-0$d1856 ptas
035 ## $684508
095 ## $aPTBN00898088
100 ## $a19970203d1994 k y0pory0103 ba
101 1# $aspa$cfre
102 ## $aES
200 1# $aLa calidad del servicio$fJacques Horovitz
210 ## $aMadrid$cmcGrawHill,$dD.L. 1994
215 ## $a105 p.$d30 cm
225 2# $aSerie McGrawHill de management
312 ## $aTít. orig.: La qualité de service
675 ## $a658.8$vBN$zpor$3292233
700 #1 $aHorovitz,$bJacques Henri$3548561
801 #0 $aPT$bBN$gRPC
977 ## $1658.8 HOR-CAL$2coop$4ESCES$6mq1092620$7bc$8coop$9ESCES$b665/97$k0
998 ## $aECE1-222