Etiqueta de registo: 00613cam 22002051i 450
001 1857546
003 http://id.bnportugal.gov.pt/bib/porbase/1857546
005 20030606164600.0
035 ## $777685
095 ## $aPTBN00565284
100 ## $a19940312d1984 km y0pory0103 ba
101 0# $aeng
102 ## $aUS
200 1# $aService management$estrategy and leadership in service business$f[by] Richard Normann
210 ## $aChichester [etc.]$cJohn Wiley & Sons,$d1984
215 ## $aXII, 144 p.$d24 cm
675 ## $a338.4$3289279
675 ## $a658.86/.87$31374476
700 #1 $aNormann,$bRichard$3144400
801 #0 $aPT$bBN$gRPC
977 ## $1G-10.1 NOR$2coop$4UCJPII$6mq1227336$7bc$8coop$9UCJPII$b85-822$k0
998 ## $aUCJ1-3-929