Etiqueta de registo: 01326cam 2200289 450
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200 1# $aEducation and Research for Marketing and Quality Management in Libraries$d?La ?Formation et la Recherche sur le Marketing et la Gestion de la Qualité en Bibliothèque$f[org. International Federation of Library Associations and Institutions]$ged. Réjean Savard$zfre
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320 ## $aContém bibliografia
510 1# $a?La ?Formation et la Recherche sur le Marketing et la Gestion de la Qualité en Bibliothèque$zfre
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710 12 $aSatellite Meeting Education and Research for Marketing and Quality Management in Libraries,$eQuébec,$f2001$31048134
711 12 $aColloque Satellite La Formation et la Recherche sur le Marketing et la Gestion de la Qualité en Bibliothèque,$eQuébec,$f2001$31048131
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Etiqueta de registo: 00641cas 02200217 04500
001 1781956
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Etiqueta de registo: 00823cam 02200265 04500
001 195714
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200 1# $a?The ?importance of basic training in marketing for librarians and information professionals$bTexto policopiado]$fRéjean Savard
210 #9 $aParis$cIFLA,$d1989
215 ## $a6 p.$d30 cm
300 ## $aComunicação ao IFLA General Conference and Council Meeting Paris 1989
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Etiqueta de registo: 01295cam 2200301 450
001 1026953
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200 1# $aAdapting marketing to libraries in a changing and world-wide environment$d?Le ?marketing des bibliothèques à l'heure du changement et de la mondialisation$epapers$f63rd IFLA Conference "adapting..."$gorg. IFLA [International Federation of Library Associations and Institutions]$ged. Réjean Savard$zfre
210 #9 $aMünchen$cK. G. Saur,$d2000
215 ## $a[4], 89 p.$cil.$d22 cm
225 2# $aIFLA Publications,$x0344-6891$v89
510 1# $a?Le ?marketing des bibliothèques à l'heure du changement et de la mondialisation$zfre
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702 #1 $aSavard,$bRéjean$4340$3393638
710 12 $aIFLA Conference Adapting Marketing to Libraries in a Changing and World-wide Environment,$d63,$eCopenhagen,$f1997$3967629
712 02 $aIFLA$4340$311691
966 ## $lBN$mFGMON$sB.A.D. 6890 V.$x3
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Etiqueta de registo: 00695cam 02200205 04500
001 1694234
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305 ## $aSep. de: Veleia. Revista de Prehistoria, História Antigua, Arqueología y Filología Clásicas, 12
675 ## $a94(469)(045)"1806/1815"$vBN$zpor$3288146
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Etiqueta de registo: 01852nam 2200313 450
001 1360727
003 http://id.bnportugal.gov.pt/bib/porbase/1360727
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200 1# $a?The ?virtual customer$e?a ?new paradigm for improving customer relations in libraries and information services$d?O ?cliente virtual$e?um ?novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas$d?L'?usager virtuel$e?un ?nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information$d?El ?cliente virtual$e?un ?nuevo paradigma para mejorar el relacionamento entre clientes y servicios de información y biblioteca$fSatellite Meeting$ged. Sueli Mara Soares Pinto Ferreira, Réjean Savard
210 #9 $aMünchen$cK. G. Saur,$dcop. 2005
215 ## $aXVI, 385, [3] p.$cil.$d22 cm
225 2# $aIFLA publications$v117
320 ## $aContém bibliografia
510 1# $a?O ?cliente virtual$e?um ?novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas$zpor
510 1# $a?L'?usager virtuel$e?un ?nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information$zfre
510 1# $a?El ?cliente virtual$e?un ?nuevo paradigma para mejorar el relacionamento entre clientes y servicios de información y biblioteca$zspa
675 ## $a02(042)$vBN$zpor$3627177
675 ## $a004.73(042)$vBN$zpor$3961542
675 ## $a004.77(042)$vBN$zpor$31243101
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702 #1 $aFerreira,$bSueli Mara Soares Pinto$4340$31227783
702 #1 $aSavard,$bRéjean$4340$3393638
710 12 $aSatellite Meeting The Virtual Customer,$eSão Paulo,$f2004$31241851
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